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file Problem with icons

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9 years 5 months ago #3875 by admin
Replied by admin on topic Problem with icons
Hello,
since your site is not online, I have trouble finding out what the problem is.
Are you familiar with developer tools in Firefox?
I would need to know if the icon font is actually loaded (it apparently is not the case) or if there is a conflict. I have now the component installed on 8 different websites without this problem, so it is hard for me to troubleshoot this.
Olivier.

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9 years 5 months ago #3877 by chocovo
Replied by chocovo on topic Problem with icons
Hello,

In firefox debugger I have these errors:
downloadable font: download failed (font-family: "SYWfont" style:normal weight:normal stretch:normal src index:1): status=2147746065 source: web/media/syw/css/fonts/SYWfont.ttf?-ty70pz
	

...x-ty70pz") format("embedded-opentype"), url("fonts/SYWfont.ttf?-ty70pz") format(...
downloadable font: download failed (font-family: "SYWfont" style:normal weight:normal stretch:normal src index:2): status=2147746065 source: web/media/syw/css/fonts/SYWfont.woff?-ty70pz
	

...x-ty70pz") format("embedded-opentype"), url("fonts/SYWfont.ttf?-ty70pz") format(...

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9 years 5 months ago #3880 by admin
Replied by admin on topic Problem with icons
Good. That confirms that the font is not loaded, as suspected. Now we need to find out why.
Can you make sure that the font files exist under
media/syw/css/fonts
of your website? (SYWfont.eot, .svg, .ttf, .woff).
If they are missing, the external library has not been installed properly and maybe a re-install would fix this.
Olivier.

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9 years 5 months ago #3881 by chocovo
Replied by chocovo on topic Problem with icons
Hello,

I have good and bad news :S .

In /media/syw/fonts there was only one font, arial.ttf.

I have downloaded and reinstaled the lib_syw.zip and fonts do not have been installed.

I have looked into the zip file and into /media/syw/fonts there is only arial font.

Best regards

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9 years 5 months ago #3883 by admin
Replied by admin on topic Problem with icons
This is not exactly where I asked you to look :-)
Olivier.

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9 years 5 months ago #3885 by chocovo
Replied by chocovo on topic Problem with icons
Hahaha sorry,

Bad news...
media/syw/css/fonts has:
- SYWfont.woff
- SYWfont.ttf
- SYWfont.svg
- SYWfont.eot

but icons are not displayed.

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