Are you enjoying the extensions? Did you like the support? Help others decide.

Leave a review

exclamation-circle Module disappeared with server move

More
8 years 11 months ago #4202 by canaera
Replied by canaera on topic Module disappeared with server move
It's published as a module. I did reinstall the library - made some progress in that instead of a white page, I get the following error:

The website cannot display the page: HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

Since on the IIS server the site can temporarily only be accessed via our internal VPN. I've requested a temporary log in for troubleshooting but don't know how long that may take.

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #4203 by admin
Replied by admin on topic Module disappeared with server move
Ok.
Try and set the error reporting of the Joomla server settings to development mode once more, you may see the error this time.

Olivier.

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #4205 by canaera
Replied by canaera on topic Module disappeared with server move
Well that worked - here's the error:

Fatal error: Call to undefined function mb_substr() in C:\inetpub\wwwroot\Joomla\modules\mod_latestnewsenhanced\helpers\helper.php on line 183

No idea what that means.

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #4206 by admin
Replied by admin on topic Module disappeared with server move
Perfect! Now we have a clue.
It means that the PHP extension mbstring is not enabled on your server. That extension is used to crop your article text in the module.
Enable it and that should fix it.

Olivier.

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #4210 by canaera
Replied by canaera on topic Module disappeared with server move
FIXED IT!!! THANKS SO MUCH :cheer:

Please Log in or Create an account to join the conversation.

More
8 years 11 months ago #4213 by admin
Replied by admin on topic Module disappeared with server move
You are welcome!

Olivier.

Please Log in or Create an account to join the conversation.